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RELY · Quality Containment Series · Third-party supplier sortationNO. 17

QUALITY CONTAINMENT SERIES · NO. 17

Sixteen suppliers. Sixteen chances to shut your line down.

One nonconforming lot from an overseas supplier. One line stoppage at your dock. That mismatch starts at $30,000 an hour.

In this program, RELY averaged 4 hours to respond to a supplier NCR, then took over supplier communication, custody of the nonconforming lot and the sort itself, wherever it was sitting.

Download the PDFDiscuss a similar program
RELY associates sorting parts into bins at an inspection bench
  • 4.4M+Parts sorted in 2025
  • 5-7Concurrent supplier sorts at any time
  • 223Shipments to customer facility billed to supplier
  • 8,000+Customer hours reclaimed in 2025

Reactive supplier sorting does not survive supplier no. 3

Sixteen global suppliers. Two production facilities. Parts failing incoming inspection or tripping in-line equipment faults at automated scale, with no dedicated resource to sort, hold, and communicate against it.

THE ESCALATION

BEFORE A DEDICATED THIRD-PARTY SORT
  1. 01

    LOT SHIPS NONCONFORMING

    A supplier lot fails incoming inspection or trips an in-line equipment fault.

  2. 02

    YOUR TEAM GETS PULLED

    Production staff stop to sort, hold and chase the supplier instead of running the line.

  3. 03

    INVENTORY AND PAPERWORK PILE UP

    Nonconforming stock becomes carrying cost while RMA coordination stalls.

  4. 04

    THE LINE GOES DOWN

    Unresolved supplier quality reaches OEM line-down penalties, up to $30,000 an hour.

ONE BAD LOT$30,000 AN HOUR

WHAT RELY COVERS

16 SUPPLIERS · ASIA, EUROPE, N.A.
  1. Incoming inspection and sortation: visual, dimensional (micrometers, calipers, custom gauges), electrical (hipot, surge, continuity, resistance), functional
  2. Supplier NCR response averaging 4 hours in this program, owning supplier communication and RMA coordination
  3. In-transit interception: product intercepted ocean, air or ground before it reaches your dock
  4. Multi-stage reclamation and rework without cross-contamination
  5. Secondary services coordinated (finishing, machining, rust preventative) on one consolidated invoice
  6. Daily and weekly reporting with lot-level traceability by failure mode, photographed for supplier corrective action
SKUs in rotation: solenoids, coils, fasteners, metal & plastic
30+
Average response time on a supplier NCR
4 hrs
Global suppliers under active management
16
Customer facilities covered concurrently
2

What started as a two-week onsite proof of concept now runs 99% at RELY. RELY handles the trucking both ways.

HOW TO START

Send us your next supplier NCR.

  1. 01The part and the defect
  2. 02Supplier and origin
  3. 03Quantity affected
  4. 04Facility and dock
  5. 05Who approves release
Start the requestCall 262.276.0050
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