RELY · Quality Containment · Aluminum casting recovery programNO. 18

THIRD-PARTY INSPECTION & REWORK · POWER SYSTEMS / INDUSTRIAL EQUIPMENT

An inspection request turned into a supply chain rescue.

More than half the incoming castings were failing a single bushing feature while thousands of parts were already in motion toward a U.S. line that could not stop.

RELY associate working at an inspection and test station
  • >50%Of incoming castings failed specification on arrival
  • 4Distinct failure modes identified and resolved
  • >2,500Parts inspected + reworked
  • 100%Inspection rate maintained
  • 3Outside machine shops sourced and managed
  • 0Line stoppages at the customer's plant

What a 51% reject rate was really putting at risk

A bushing feature out of tolerance does not stay a supplier problem once thousands of parts are already crossing the border toward a line that cannot stop to wait for it.

HOW IT COMPOUNDED

OBSERVED ACROSS >2,500 PIECES
  1. 01

    INSPECTION REQUESTED

    Customer asks for incoming inspection support on a critical casting.

  2. 02

    PROBLEM SURFACES

    Containment reveals over half of incoming parts are out of spec, across four failure modes.

  3. 03

    PARTS ALREADY IN MOTION

    Thousands of parts are already crossing a cross-border supply chain.

  4. 04

    LINE STOPPAGE BECOMES THE RISK

    Unresolved, the functional failures trigger downstream assembly downtime.

An inspection request had quietly become a supply chain rescue.

WHAT RELY ACTUALLY OWNED

AT THE CUSTOMER'S PLANT, OR COORDINATED ON THEIR BEHALF
  1. SORT THE POPULATION100% incoming inspection of every machined feature, conforming vs. nonconforming.
  2. CUSTOM-GAUGE THE FAILUREDesigned and procured custom gauges for bushing ID and press depth.
  3. REWORK TO PRINTCustom-built machining tooling to correct bushing ID and insertion depth in place.
  4. QUALIFY OUTSIDE CAPACITYSourced and managed 3 machine shop partners, competitively quoted, on the customer's behalf.
  5. DOCUMENT EVERY DISPOSITIONStandardized inspection criteria, segregated material, full traceability through completion.
  6. ABSORB THE MOVING TARGETRan multiple inspection passes as new defect modes emerged, without slowing releases.

COMPONENT PROFILE

Aluminum die-cast head casting, approx. 10-12 lb

Bushing ID requirement
1.001 in
Insertion depth requirement
0.14 in max
Drilled hole gauge
1.75 in pass

RELY didn't just inspect parts, they stabilized our supply chain and kept our production line running.

Client quality engineer

START HERE

Send us your next incoming inspection request.

We'll tell you in the first week if it's a bigger problem, and scope the recovery before it costs you a shutdown.