RELY · Quality Containment Series · High-volume containment programNO. 16
QUALITY CONTAINMENT SERIES · NO. 16
Your containment program is one person deep.
When he left, the sorting stopped for two months. Nobody could say what had been certified.
RELY runs containment as a program, not a phone call: part-family pricing, failure-mode reporting, revision-controlled work instructions, and a shared channel your quality team answers in the same day.
- 172M+Parts inspected since 2023
- 4.1MDefects caught and contained
- 34Catalog SKUs under containment
- 1.25MParts in a single day
Reactive sorting does not survive a resignation
An entire year of work booked against six family-level buckets, called in job by job. When the internal contact left, production went to zero for two consecutive months.
FROM PHONE CALLS TO PROGRAM
- 01
AD HOC
Sort requests called in job by job. No schedule, no part-level pricing, no reporting.
- 02
SINGLE POINT FAILS
The internal contact leaves. Two months with no production at all.
- 03
SPONSORSHIP
Relaunched on real part numbers with the Director of Quality owning it.
- 04
PROGRAM
Banded pricing, failure-mode reporting, controlled work instructions, shared channel.
ONE PERSON’S PHONEAN AUDITABLE PROGRAM
EVERY LOT, PHOTOGRAPHED
Posted by part and lot, each image captioned by failure mode. Answered same day.
AUDITED BY THE END CUSTOMER
Their audit team asked to see the sorting floor and was on site the next day.
WHAT THE PROGRAM INCLUDES
- Tiered pricing by fallout band, so a difficult mold is not a monthly negotiation
- Shared channel with photo evidence captioned by failure mode
- Controlled scrap tracker reporting fallout by named defect
- Revision-controlled work instructions for every part number
- 285 associates trained to criteria across 1,030 work orders
- Parts released off containment as they stabilize
On an escape, we stopped production the next morning and retrained the floor with sign-off. You should expect that of a containment partner.
HOW TO START
Send us one part family and its reject criteria.
Send one part family. We will price it.
- 01Parts under containment
- 02Failure modes to catch
- 03Volume per week
- 04Who sets criteria
- 05Exit conditions