RELYService family·FulfillmentInventory, orders & shipment
Fulfillment for manufacturers and product brands
Fulfillment Services in Wisconsin
Keep orders moving. Keep your team on production.
From Menomonee Falls in the Milwaukee area, RELY receives inventory, picks and verifies orders, packs products and coordinates shipments. Add assembly, kitting or packaging when your program needs it.
ISO 9001:2015-certified quality management system.
Certification scope: Contract Manufacturing and Assembly.
Palletized cases · RELY warehouse aisle
Fulfillment experience
High-mix fulfillment in practice.
- 360,000
- Units fulfilled through one FBA program in 2025
- 194
- SKUs supported in that program
- 20+
- Packout formats supported
Source: RELY Case Study No. 19. Historical results for one customer program, not a statement of future capacity.
Across all RELY fulfillment programs: 400,000+ units fulfilled in 2025, including the case-study units above. Units are not order counts.
Where RELY fits
Start with the work your team needs to move.
Fulfillment becomes an operational problem when orders, inventory and product preparation keep competing with production. These are common starting points for a RELY program.
Recurring B2B orders
Recurring B2B orders are consuming production resources.
Move picking, packing and scheduled releases for manufacturing plants, distributors, dealers or commercial customers off your floor. Product requirements and order cadence are set before the first release.
Service parts
Service parts need their own operating path.
Replacement parts, repair kits and accessory orders often need different quantities, instructions or packaging than the original production program. RELY can connect that fulfillment work with assembly and kitting where needed.
Work before shipment
Products need work before they can ship.
An order may need a kit assembled, an approved label applied, a packaging version changed or a quantity verified. Build those operations into the program instead of leaving your team to coordinate each handoff.
Retail and marketplace
Retail or marketplace demand is adding complexity.
Run finished-product fulfillment, variety packs and channel preparation through one workflow, with packaging, labels and shipment requirements matched to each destination.
What RELY can manage
What RELY takes off your team's plate.
RELY can manage the physical order flow and its supporting records. The scope can include these activities, with responsibilities confirmed before launch.
| Activity | RELY's work |
|---|---|
| Receiving and inventory | Identify incoming product, complete the agreed receiving checks, and manage inventory within the program's ownership and replenishment rules. |
| Orders and releases | Receive order instructions, check availability, and plan the approved releases and shipment timing. |
| Pick and pack | Select the required products, verify quantities, and pack to the approved configuration, inserts and carton requirements. |
| Product preparation | Complete assembly, kitting, labeling, repackaging or inspection included in the program. |
| Shipment coordination | Prepare ship-to information, labels and documentation, and coordinate shipment under the agreed routing and carrier responsibilities. |
| Program reporting | Provide the agreed inventory, order, exception and shipment information through the confirmed reporting method and cadence. |
Programs can serve manufacturing plants, distribution centers, dealers, retailers, Amazon destinations and end customers, each with its own channel requirements.
Connected services
Fulfill the order. Handle the work that comes before it.
You do not have to purchase assembly or kitting to start a fulfillment program. When an order does require those operations, RELY can run them in the same workflow.
Assembly and service kits
Combine customer-supplied products, purchased components and RELY-built assemblies in an approved configuration. Parts, quantities, revisions and instructions are set before kits enter the fulfillment flow.
Explore contract assembly and subassemblyExplore kitting and kit assemblyPackaging and variety packs
Prepare multipacks, bundles and secondary packouts from finished, packaged products, including the lot and date-code checks the program calls for. Secondary packaging is not filling, formulation or food processing.
Explore contract packaging and variety packsAmazon FBA preparation
Connect kitting, labels, pack configurations and shipment coordination to the assigned Amazon destination. FBA preparation and replenishment are different from Amazon's delivery of individual orders to consumers.
See the FBA program caseApproved rework and product recovery
Review returned or nonconforming material against your criteria and disposition authority. Modifications, recovery work and any return to stock follow an approved scope and acceptance process.
Explore value-added manufacturing services
How the work stays controlled
The product, the order and the instructions must agree.
Before launch, the operating plan settles the decisions most likely to become exceptions later. These are the controls RELY and your team put in writing.
| Control area | What the program sets |
|---|---|
| Configuration and revisions | Approved product or kit version, bill of materials where applicable, packaging instructions and authorized substitutions. |
| Ownership and replenishment | Who owns the inventory, who replenishes it, and how shortages and excess or obsolete material are handled. |
| Traceability | Product labels, barcode checkpoints, and any required lot or date-code records. |
| Exception authority | How discrepancies are recorded and who authorizes changes, substitutions or disposition. |
| Release decisions | The conditions for releasing or holding a shipment, and the escalation contacts on each side. |
Your quote is built on these decisions, together with capacity, lead time and systems requirements.
Fulfillment and variety-pack kitting · Case Study No. 19
A beverage brand moved fulfillment work out of its production bottleneck.
In-house FBA work was drawing leadership and production resources into daily order execution. RELY took on the fulfillment activities, including picking and packing, labeling, shipment coordination, variety-pack kitting and the program's lot and expiration-date checks.
The program supported 194 SKUs and more than 20 packout formats, with 360,000 units fulfilled through FBA in 2025.
359% customer FBA volume growth over six months. This is the customer's channel growth during the program, not a claim that RELY generated those sales.
- 360,000
- Units fulfilled through FBA in 2025
- 194
- SKUs supported
- 20+
- Packout formats supported
Source: RELY Case Study No. 19, 2025 program results.
Related assembly and kitting evidence · Case No. 20
Assembly and kitting in one program.
For a water-heater manufacturer, RELY's Case Study No. 20 documents 2,400+ subassemblies per month and 21 kit configurations. The case reports 700 customer assembly hours saved in the first three months and 2,000 square feet of customer production space freed. These are assembly and kitting results, not fulfillment performance measures.
From quote to scale
Move the program, not just the inventory.
A launch or provider transition needs a plan for open orders, product definitions, inventory, packaging and the responsibilities changing hands. The first conversation starts with what you have today.
Define the Work
Review products, order history, destinations, timing, materials and the activities RELY would own.
Output: Proposed scope and responsibility split.
Build the Operating Plan
Set instructions, inventory handling, order exchange, verification, reporting and exception decisions.
Output: Documented requirements for review.
Validate the Launch
Run any representative orders, pack samples or pilot needed to confirm the workflow and release criteria.
Output: Launch evidence and approval requirements.
Run the Agreed Cadence
Manage releases, reporting and approved changes. Add configurations or volume against the operating plan.
Output: An agreed operating and change-control process.
For an existing program, include open orders, inventory reconciliation, transition stock and cutover responsibility in the discussion. Launch dates and service commitments are set after that review.
Explore production transfersLocation and supplier qualification
Wisconsin-based. Built around your distribution requirements.
RELY operates in Menomonee Falls, in the Milwaukee area. For a Midwest fulfillment program, bring us your actual destinations, order profile and required service levels so we can plan the work and shipping requirements together.
Our 52,000-square-foot facility supports multiple manufacturing services. Space and labor for a fulfillment program are planned individually; the total footprint is not available fulfillment-storage capacity.
Menomonee Falls, WI 53051
262.276.0050 · info@relycm.com
Qualifying a new supplier? Review our quality information and relevant cases. Send your supplier questionnaire or program requirements with your inquiry.
Questions buyers ask
Questions to answer before you move fulfillment.
What is the difference between fulfillment and kitting?
Kitting combines specified components or products into a kit. Fulfillment manages orders and prepares products for shipment. RELY can run either one on its own or combine them in one program.
Can RELY hold inventory and ship against releases?
Yes. The program agreement covers ownership, storage, replenishment, reporting, revisions and shipment responsibility.
Do you support B2B, retail and direct-to-customer orders?
Yes. Product requirements, order patterns, packaging, routing and information exchange are planned for each workflow. FBA preparation is handled as its own workflow, separate from direct-to-customer shipping.
Can our fulfillment program include assembly or rework?
It can, when the work fits RELY's capabilities. Send the product requirements or a representative sample along with the order pattern so the connected activities can be evaluated together.
Can you connect to our order or inventory system?
Share your order-feed, inventory-reporting and integration requirements. The supported method and any setup work are confirmed during scoping. A named platform integration is not assumed until it has been verified for your program.
What affects the quote and minimum program size?
Receiving, storage, order frequency, SKU mix, handling, product preparation, materials, checks and shipment requirements all affect the scope. RELY evaluates fit using the work and recurring demand, not a universal minimum-order number.
How do you plan a transition from another provider?
Start with inventory, open orders, product and packaging requirements, the current process and desired timing. The review identifies responsibilities, missing information and any pilot or transition-stock needs before a cutover date is set.
What do we need to start?
A product list, typical order, pack sample or short description is enough for an initial discussion. Expected volume, destinations and timing help. A complete RFQ is not required; let us know when an NDA is needed before sharing confidential information.
Give fulfillment a defined operating home.
Tell us what needs to ship, what must happen before shipment and where the current process is consuming your team's time. Start with one product family or a representative order pattern. RELY will review the fit and the information needed to scope the program.
Or call 262.276.0050 · info@relycm.com